Delivery & Refunds
All items purchased on Cdkey Warehouse are delivered Digitally to the customer. Items can be shipped within 24-48 hours of purchase but usually within a hour of payment, depending on the geographic location of the purchase. Please consider the Timezone difference, we are GMT+10.
CDKEY Warehouse offers instant delivery if the purchased product is in-stock and once payment has been completed, this applies to orders that have passed all security checks;
3DSecure (Verified by Visa and Mastercard Securecode)
Paypal Verified Account
All payments made to Cdkey Warehouse are only refundable if deemed by Staff, all payments are final. Due to the nature of the product and the possibility of a consumer registering the CDkey on the appropriate Online Platform (Steam, EADM, Win Live) we must enforce this.
If in the case that your product/cdkey is deemed in unacceptable condition we will investigate the issue and provide a replacement or full refund, dependent on the case.
Pre-orders can be refunded in full back to the Credit Card/Paypal account used to pay or Storecredit for the period of 7 Days.
After 7 Days the pre-order can only be refunded into Storecredit.
Late updated 06.01.15